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With the rise of AI, video is evolving faster than ever, but audiences haven’t changed. Humans still want stories that feel human, and most think they can spot a bot.

Animoto surveyed more than 500 marketers & consumers to learn how you can balance trust, creativity, and AI innovation in 2026.

See what surprised us

The TLDR

In an era where anyone can make a video with AI, audiences still crave what’s real.

Viewers are on the lookout. 82.6% of consumers says they've watched a video they suspect was AI-generated.

AI videos impact trust. 36% of consumers say AI-generated videos lower trust in a brand.

Ai usage is on the rise. 84% of marketers have used AI in their video creation process.

AI can enhance storytelling as long as the brand still keeps a human touch. The key is balance: technology should support the message, not replace the genuine voice behind it.

Roya Safarian

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Watch the webinar

In our State of Video webinar, we unpack the data behind what audiences want to see and how marketers are evolving to meet the moment.

Consumers (think) they know when it's AI

82.6% of consumers say they've watched a video they suspected was AI-generated

AI is changing how we watch

Most consumers say they’ve watched videos they believe were AI-generated. Whether they’re right or not, perception matters, and those snap judgments have real impacts on how customers perceive your brand.

As AI continues to shape video creation, keeping content feeling real is what keeps audiences connected.

Takeaway #1

It’s not just you. We’re all on the lookout for AI-generated content, and more often than not, your customers know it when they see it.

Over-reliance on AI erodes trust

“It's not fun to hear AI voices. It feels like I'm listening to an overhead speaker of pre-recorded messages instead of a real person. If I can't tell who created the AI-generated material, I'm a lot less likely to trust what it offers.”  @chellywood, designer

If it doesn’t feel human, your audience won’t feel it

The temptation to generate your troubles away is strong, and AI can help you scale up your video marketing efforts, but beware the diminishing returns of impersonal, paint-by-numbers content generation.

  • 36% of consumers say AI-generated videos lower their trust in a brand.
  • 77.9% trust videos with real people.

What are they looking for?

Top signs a video is AI

Robotic gestures 67%

Unnatural voice 55%

Lack of emotional tone 51%

It's an entire set of signals, and most of all, it's a failure to fit into the real context in which the video should take place.

Olga Mirkovic

Takeaway #2

The brands that will succeed are those that use AI to streamline their creative process, not replace it altogether. Before sharing a video, be honest with yourself: Does it feel human?

Our team's take

Video is evolving faster than ever, but audiences haven’t changed: humans still want stories that feel human (and believe they can usually spot a bot).

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Industry Context: The Trust Gap Is Widening

Across the industry, consumers are signaling deep skepticism toward AI-generated content—especially when it lacks a human touch.

  • 88% of consumers say brand trust is as important in purchasing decisions as price and quality (Source)
  • 76% of U.S. adults say it’s extremely or very important to be able to tell if pictures, videos, or text were made by AI or people (Source)

Together, these findings suggest a clear imperative: AI can enhance production, but human credibility drives connection.

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Marketers want help from AI, but they’re not handing over the reins

84% of marketers have used AI in their video creation process, 75% are using it frequently, and 90% say it's important that they can edit AI-generated video

Use AI to enhance your creative process, not override it

With AI adoption skyrocketing, brands risk blending together if they hand over the reins. The marketers staying ahead are the ones who use AI to scale output without sacrificing identity.

Use your own footage. Apply your brand style. Infuse your tone. Marketers who follow these principles will stay authentic and win trust while still moving faster with AI.

You want your content to feel authentic. Some AI-generated videos have a look and feel that tells you it is AI. Videos are meant to be engaging and fresh. AI needs to be able to deliver on that for users and viewers.

Aaliyah Miller

Marketer must-haves

83% say using their own media is essential

95% say using their own branding is important

99% say brand personality must shine through

Takeaway #3

AI is here, and it’s not going anywhere. That said, there are still red lines that marketers aren’t crossing. Marketers want the final say over their videos, and they’re not compromising on their branding, media, or voice.

The state of the industry

Amid the AI noise, the core truth stands: video drives connection

79% of consumers have made a purchase based on a video they saw on social.  82% of consumers say video is the most memorable content.  86% say it's their preferred way to learn about a brand.

67% of marketers say video is important to their strategy.  60% of marketers say video content created in-house performs best.  6% say that about agency-made content.

I use video because it’s the most powerful way to tell a story, share emotions, and connect with people.

Farrukh Kamran

Takeaway #4

Video continues to outperform every other medium, because it connects, converts, and sticks.

Action items

Insights to guide your strategy

The future of video isn’t about replacing people with generative AI, it’s about using technology to amplify creativity, connection, and consistency. Even as marketers experiment with AI, the foundation of great marketing hasn’t changed. The data points to three clear imperatives for 2026 and beyond.

68% say real people are the #1 factor in creating a sense of authenticity

Keep humans front and center

Audiences crave faces, voices, and stories that feel genuine. Whether you’re using AI for scripting, editing, or production, make sure your audience still sees you.

Stay present, but keep it brief

Posting consistently builds trust, but brevity keeps attention. Frequent, concise videos outperform sporadic long ones.

Scale with intention

AI can speed up production, but brand personality can’t be automated. Use AI to accelerate the “how,” not define the “who.”

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“The data's clear: consumers are curious about AI, but confident in humans. Generative AI can speed up and scale up your video creation, but it's no replacement for authenticity. If you want your videos to resonate, you've got to balance both.”
Beth ForesterCEO, Animoto

In closing

Video endures because it does what words or audio alone cannot. It moves, inspires, and connects.

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AI is changing how creators and marketers bring those stories to life, streamlining production and expanding what’s possible. But it can’t replace the human perspective, the images, voices, and ideas that make a story feel real.

At Animoto, our goal has always been to make video creation simple and powerful for everyone. In the months ahead, we’ll introduce new AI tools to make that process even faster and more intuitive, so you can keep creating videos that connect.

Research Methodology

To explore how video and AI are reshaping the way people create, share, and trust content, Animoto conducted a mixed-methods study of U.S. consumers and marketing professionals in September 2025.

The research included:

  • A quantitative survey of 460 qualified participants across two audiences:
    • Consumers (ages 22–64) who had watched a brand video in the past month.
    • Marketers (ages 22–64) employed at companies with 10–1,000 employees who personally create or oversee video production at least once per month. All respondents were familiar with AI tools such as ChatGPT, image or video generators, or text-to-speech systems. Individuals with no video or AI experience were screened out to ensure responses reflected active, informed users.
  • A qualitative follow-up survey of 100+ Animoto users, whose open-ended responses provided context and direct quotes featured throughout this report.

Together, these two data sets capture both sides of today’s video landscape—how marketers are adopting AI in their creative workflows and how consumers interpret the authenticity and trustworthiness of the videos they watch.

Why this approach matters

Unlike most industry surveys that examine only one side of the equation, this study compares creator intent with audience perception—revealing where expectations align and where they diverge.

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